Dear users,

 

Every time you see any errors or freezes in the app, we suggest you to do the following steps:

 

1. Open an application and wait till it will turned off (freezed)

2. Immediately after that when the app will freezed you need to open on your computer Event Viewer 

1-hom0DYf3LkMH60e8deXN7e8BeQ5qWC1g.png

 

3. Find mistake as on a screenshot below

o6ExiCqKTpCE6sa8KeYIVbQms05Umhtj_A.png


4. Send to us its contents

 

Our support team is looking forward to your reply! 



If you have any additional questions, please feel free to contact us by e-mail support@dctua.com or create the new ticket on our support portal. 

 


Visit our website to know more about Digital Cloud Technologies Global products -> http://products.dctua.com/



Kind Regards,

Digital Cloud Technologies

Customer Support

 

Get info about new updates and the biggest discounts! Only useful news! Subscribe DCT Blog