FAQ

Please see following sections to find answer to your questions. If in FAQ you can`t find any useful info for you, please contact DCT support team by this e-mail - support@dctua.com

Playback of DVD's/CD's in Media Player Gold
Thank you for choosing Media Player Gold! Media Player Gold has the ability to play files from DVDs / CDs. However please pay ...
Wed, 10 Aug, 2016 at 8:19 AM
Media Player Gold - App Freezes
Dear users,   Every time you see any errors or freezes in the app, we suggest you to do the following steps:   1. Open an application and wai...
Fri, 11 Nov, 2016 at 6:58 AM
Media Player Gold - Problems with playback audio/video files
Dear users, If you have any problems with playback audio or video files via Media Player Gold, please contact us with providing detailed informa...
Fri, 11 Nov, 2016 at 7:20 AM
In-app purchases in Media Player
Dear users, please pay your attention to important parts of description of apps in the Windows Store. Regarding Media Player please note...
Fri, 2 Dec, 2016 at 4:22 AM
Media Player - How to Work with playlists
Dear users, App has a video tutorial about how to work with playlists.  Please watch the video with instructions: If yo...
Fri, 11 Nov, 2016 at 7:21 AM
Media Player - How to find Equalizer?
Dear users, Here is the instruction on where you can find equalizer settings in the app: If you have any additional q...
Fri, 11 Nov, 2016 at 7:20 AM
Media Player Gold - Equalizer
Dear users, In the current app version of the app you can use Equalizer in desktop devices only. Equalizer is not available for mobile devices. ...
Fri, 11 Nov, 2016 at 5:56 AM
How to use Sticky Notes Pro
Dear users, Please use the menu button at the top left corner to get info how to use Sticky Notes Pro. If you need more information, please feel...
Fri, 11 Nov, 2016 at 5:38 AM
Sticky Notes Pro - Where can I pin a sticker?
Dear users, Please pay your attention that using Sticky Notes Pro you can't pin your stickers to the desktop. Such the feature is not available f...
Fri, 11 Nov, 2016 at 7:21 AM
Sticky Notes Pro - Where is my Notes after reinstalling?
Dear users, Please pay your attention that if you uninstall the application all your notes will be deleted. So please don't hurry to...
Fri, 11 Nov, 2016 at 5:48 AM